List reviews
Reviews newest first, with their photos and voice note, filtered by status, product, who entered them, or having media. A review whose files are still being prepared is not listed yet.
query Parameters
statusFilter by moderation status
Filter by moderation status
productIdFilter by product ID
Filter by product ID
sourceSent by a shopper (storefront) or entered by the store (merchant)
Sent by a shopper (storefront) or entered by the store (merchant)
withMediaOnly reviews with a photo or a voice note
Only reviews with a photo or a voice note
limitoffsetList reviews › Responses
One page of reviews
successcounttotalMatching reviews across all pages
pendingCountReviews waiting for a decision, whatever the filters (the badge)
Enter a review a customer gave the store
For a review received by WhatsApp, phone or in person. It names the product and a customer (from the list, or a typed name) and may rest on one of the customer's orders that brought the product — only a delivered one makes it a verified purchase. It carries today's date. Photos and a voice note are sent first to POST /api/reviews/uploads; with them the review is prepared in the background (status: processing, then published or pending).
Enter a review a customer gave the store › Request Body
productIdratingcustomerIdA customer of the list; their name is shown unless customerName is given
customerNameThe name shown; required without a customer
orderIdOne of the customer's orders that brought the product — a delivered one makes it a verified purchase
titlebodyAt least 10 characters, unless a voice note says it
uploadsUpload IDs from POST /api/reviews/uploads
publishPublish at once (default), or keep it pending
Enter a review a customer gave the store › Responses
Review entered
successA customer's orders that brought a product
What a store review may rest on: the customer's orders that brought this product and that they kept, newest first, each saying whether it was delivered and already reviewed.
query Parameters
customerIdproductIdA customer's orders that brought a product › Responses
The orders
successSend a photo or voice note for a review being entered
The file itself as the request body (a photo, or a voice note up to 120 s; its length as recorded in X-Media-Duration-Ms when known). Name the returned uploadIds when creating the review.
Send a photo or voice note for a review being entered › Responses
Received
successGet a review
One review with its photos and voice note.
path Parameters
idReview ID
Review ID
Get a review › Responses
The review
successA product review, as the merchant moderates it
Approve, reject, or re-queue a review
approved shows it on the storefront and counts it in the product's rating; rejected hides it; pending puts it back in the queue.
path Parameters
idReview ID
Review ID
Approve, reject, or re-queue a review › Request Body
statusNew moderation status
Approve, reject, or re-queue a review › Responses
The review with its new status
successA product review, as the merchant moderates it
Remove a review's photo or voice note
Takes one file off the review — a face, a phone number — and keeps the review.
path Parameters
idmediaIdRemove a review's photo or voice note › Responses
The review without that file
successA product review, as the merchant moderates it